Shipping & Return Policy

At Baseera, we care about you and your experience as much as we care about the quality of our pieces. We always aim to make sure your order arrives safely, quickly, and exactly how you expected it.

Shipping

We ship all orders within 2–5 business days after you place them.
Delivery time may vary slightly depending on your location, but don’t worry — we’ll make sure your order gets to you as soon as possible!

Once your package is on the way, you’ll receive a confirmation message so you can track it and get excited for its arrival.

Returns & Exchanges

We totally understand — sometimes things don’t work out the way you imagined.
We’re flexible with refunds and exchanges, and we’ll do everything we can to make it right.

Just send us a quick message on Instagram (https://www.instagram.com/baseera.wear), and we’ll take action right away to help you with your return or exchange.

Something Wrong With Your Order?

If anything happens to your product within 14 days from the day you received it, please don’t hesitate to contact us.

Whether it’s a defect, damage, or anything unexpected — we’ll sort it out quickly. We can either fix the issue, replace the item, or offer a refund. Your satisfaction always comes first.

Need Help?

Our DMs are always open 💬
Reach out to us on Instagram (https://www.instagram.com/baseera.wear) for any questions, updates, or feedback — we’re here to help and love hearing from you!